Terms & ConditionsWe will NOT send you spam of any kind or emails unrelated to your order. We do not keep a mailing list. By placing an order with Miracle Munchkins, you accept that we may label the reverse side of any item printed by us in any manner we choose, stating that it was printed by Miracle Munchkins or any of our divisions. By placing an order with Miracle Munchkins, you accept that paper printers may label any item we show on our website in any manner they choose. FYI, this is standard across the printing industry (other industries as well) i.e. Hallmark putting their logo on the back of their greeting card, Canon putting their logo on their camera, IBM branding their laptop, etc We reserve the right to cancel any order the may be deemed fraudulent We reserve the right to correct all typographical errors. You will receive a proof of ALL personalized, printed orders. Make sure you check your proof for any typographical errors. If you approve a proof with a typographical error, we will charge a reprint cost to reprint. Different monitors display colors differently. A large amount of distracting color on or next to your monitor can cause your eyes to see color on the screen differently as well. The printed product may be a different shade, tint of color, or darker or lighter than what you see on the sample and the proof. We are not responsible for shipping delays caused by the shipping carrier. Payment Policy We will review all orders before charging. The exception is if you select Paypal as your payment method (this is optional). Paypal will charge you immediately. Once your order is reviewed, your credit card will be charged and your order processed by either packing and shipping or designing for personalization. Your order still may be cancelled and either partially or fully refunded depending on where it is in the order process. Please see the cancellation policy below for more detail regarding cancellation.
Return Policy Your happiness with your order is extremely important to us. We really encourage you to read our product descriptions so that you know exactly what we are offering and please don't hesitate to contact us with questions. - email is preferred Personalized Products - ou will always receive an emailed proof of your printed product so that you will see your order before it is printed. We will not print without your approval. Make sure that you only give us your emailed approval only when you are certain everything reads accurately; By approving your proof you agree that all information is accurate, therefore personalized products can not be returned for a refund. If there is an error on your order, we will reprint at a discount. Personalized orders that are not printed items include the personalized pens, bears and blanket. These items are not designed on a computer so a proof can't be sent. Since these items are also personalized, they may not be returned for a refund. We will copy and paste exactly what you fill in on the order form to create your order so make sure to double check before you submit your order. Non-Personalized Products - If, when you receive your order, it is not 100% free from defects in materials and workmanship, you may return it in new condition and its original packaging. *Food items are not returnable due to health restrictions. The procedure for return a product is outlined below - see Return Procedure. It is important that you read Return Procedure - You must email us within 14 days to discuss the return. We do request this in writing. If we agree to the return, a return number will be issued and your product must be returned. You must have prior authorization before returning. A refund is not issued until we receive the product back. Shipping costs and rush fees are not refundable. If the shipping cost to us was more than you were originally charged, actual shipping costs will be subtracted before crediting your account. We will pay the return shipping cost if the return is a result of our error. Delays due to the shipping carrier are not our error. You are responsible for the cost of shipping the product back to us if we did not make an error. We will not be responsible if your return is lost in shipping. Therefore, we recommend sending your return with tracking capability. If the entire product is not returned, you will receive a refund only for the portion of the product that is returned. Allowable returns not due to a defect are subject to a 20% restocking fee. We will retain rights to the product you return to use for our business. Photo Birth Announcement Exception - We will not be able to issue a refund for photo birth announcements due to poor photo quality. This is because we have no control over the quality of the photo you emailed or mailed to us. We can touch up a photo - such as eliminate red eye, crop etc, but if a photo is blurry or distorted we can't make it clear. If the photo we receive from you is not in good condition - blurry, grainy, bent, etc., we will let you know if we believe your photo will not print well and we cannot touch it up enough. If you decide to go ahead and have us print anyway, we are sorry but we will be unable to issue a refund.
Cancellation Policy It depends on when you cancel. If you cancel....... For personalized products: *Immediately after order is placed before any work is done - no charge *After we have begun work on your order but before printing - There is a cancellation charge of $5 as proofs take quite a bit of time for us to put together. We allow for unlimited proof changes to your order at no extra cost to you so that your personalized order will look exactly how you want it before we print. If we have emailed your proof but have not heard back from you for 3 weeks, a $5 proof creation charge will be charged to your credit card. We will hold your order for an additional 2 weeks to allow you to continue with your order. *After your order is printed but before shipping - only shipping costs may be refunded For non-personalized products: no charge if your order has not shipped All policy information contained on this website applies to all orders submitted whether you have actually read the information or not or whether verbally expressed or not. No exceptions. We put this information here with the hopes that you will read it!!
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